Policies

Check in is between 4:00 p.m. and 6:00 p.m. Please let us know if you will need to check in after this time so we can make the proper arrangements.

Check out time is 11:00 a.m. Later check out is available with prior arrangements.

Guests are responsible for the replacement of any items missing from the room upon their departure.

Rates are for single or double occupancy, and include a delicious, fresh, and nutritious breakfast.

There is a maximum occupancy of two adults per room. We will allow 1 adult child age 18 and over to use an Aerobed in your guest room (such as with a student) with a $25 additional guest fee per night.

We accept cash, travelers check, debit cards and major credit cards. A 50 percent deposit is required at the time of booking, but you are welcome to also pay the amount due in full.

If you are using a gift certificate or voucher, we will not require a deposit, but if you cancel or fail to reschedule with less than 7 days notice, your certificate or voucher will be forfeit.

If a customer cancels 7 days or less prior to the date of check-in, the customer will lose their 50 percent deposit if The Jacqueline House cannot re-book the days of the reservation. We will make every effort to re-book the room so the customer can avoid this charge.

Events, special weekends, and holidays (such as Westminster graduation and Homecoming weekend) require a 14 day cancellation and we may require a full deposit on reservation.

No shows and same day cancellations will be charged the full amount of their reservation.

Cancellations are accepted over the phone. E-mail and other internet messages are not sufficient to cancel a reservation.

Breakfast, drawing from the area’s quality ingredients and culinary traditions, is included in the room rate, and is served between 8:00 a.m. and 10:00 a.m on the weekdays, and from 9:00 a.m. to 11:00 a.m. on the weekends. With advance notice, we can accommodate earlier breakfast times.

If you are in a rush, simply ask for a “Breakfast-To-Go.”

As a benefit to our Westminster guests, your college student may join you for breakfast at no additional charge.

With advance notice we are happy to accommodate guests with dietary restrictions. Flavor and creativity will not be lost in our attempts to keep your mouth and body happy!

To ensure that your room is always clean, comfortable, and welcoming, we will enter guest rooms to freshen bathrooms, empty the trash cans, and make the bed if the Maid Service Required tag is hung on the door, or by request.

However, we respect our guests’ privacy and provide Do Not Disturb signs for all of our guest rooms. If a Do Not Disturb sign is hanging on a guest room door, we will not enter the room.

As part of our commitment to our shared environment, The Jacqueline House proactively takes steps to lessen our impact on our environment. We will not change the bed linens or towels in a guest room until after a guest’s third night with us.

However, we want all of our guests to have the best experience possible and will happily replace these items more frequently if left on the floor and the Maid Service Required tag is hung on the door, or by request.

No smoking is permitted in the house and is only allowed outside. Please be respectful of the property by cleaning up your butts and refuse. We can provide an ashtray for use outside upon request.